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But just because these workers have a grill and ingredients available doesn't mean they are allowed to cook anything and everything for you. If you go into Waffle House during the day, don't be the rooted customer who hogs the table too long. Waffle House employees hate it when customers just chill in the restaurant after they finish their meal. The humble Waffle House is a gathering place for friends and families, as well as wayward drifters and all manner of disheveled folk settling in for late-night comfort food after a wild night.
Flavored Pancakes
Real issues are addressed, but oftentimes, complaints tend to come from unreasonable customers with strange expectations of food quality or service. Maybe the food wasn't cooked precisely the way they wanted, or their booth wasn't as pristine as they would have hoped. Unhappy customers can sometimes become belligerent or rude, making comments or even yelling at the servers and cooks. Most Waffle House locations are equipped with a jukebox that even comes with original music about Waffle House. The jukebox is supposed to provide a quaint and homey environment for customers to enjoy their food, but sometimes mischievous customers will weaponize the jukebox, much to the dismay of diners and Waffle House employees.
Over-Ordering, Especially At Night
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If you go into a Waffle House at night, the employees appreciate when you keep your order simple. A weekday will likely be slower, but weekends at Waffle House can get quite busy, especially if the store is near places with late-night patrons, like a college, bar, or music venue. This is an issue because, according to Waffle House employees, the company tends to trim down staff at night, anticipating fewer customers. This usually means two servers and only one cook, so an unexpectedly large order can sometimes overload the crew. Like most jobs in the service industry, Waffle House employees receive irritating complaints from difficult customers.
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Waffle House is a 24-hour American institution of greasy but comforting breakfast food, particularly in the Southeastern region of the country. Since the first store opened in Georgia in 1955, customers have followed the iconic, golden Waffle Houses signs to locations on busy streets, highway exits, and other locales. With over 19,000 locations and counting — most of which are in the south — Waffle House proudly says that it is in 25 states and is open 24 hours, seven days a week.
Owning a restaurant with this thriving and lucrative business may seem like the perfect investment. In 2016, the now-retired Waffle House chairman had said to the outlet that the list of folks trying to break into franchising with the company is "very long and very distinguished." At lease one person is dead in a brawl that happened early Monday outside a North High Street Waffle House near the Ohio State University campus, Columbus police dispatchers confirmed. Servers at Waffle House make tipped employee wages, which vary from state to state. In Georgia, the site of the original Waffle House and the state with the most Waffle House locations by far, the minimum tipped employee wage is $2.13 (at the time of writing).
Waffles
So maybe don't make Waffle House food your priority when weather disasters strike. Customers who don't order are a problem for the staff because, at a place serving relatively cheap food, service staff make their tip money from turning over tables as quickly as they can. Especially at regular meal times during the day, don't be that customer who idly watches the daylight tick by, taking up a space where a customer looking to order a normal meal could sit.
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Some even say they employ a technique where they add water to the waffle batter to make a thinner pancake batter. However, given the extra work this requires -- and the fact that not all employees are eager to do it -- don't ask Waffle House employees for off-menu items like pancakes during a busy time. If you do, always remember to give a good tip to a crew that cooks something special for you. After the fight went viral, Booth posted a YouTube video explaining her side of the story. Then, the customers from the altercation arrived very drunk, sat in a closed section, and began to ask that their food and drinks be served before other customers.
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This was all frustrating enough, and then this group of customers began to berate her. Additionally, employees could get in trouble with management for making off-menu items like these. Instead, try ordering one of the hacks recommended through Waffle House's own TikTok account, which includes instructions for customers to make their own concoctions, by ordering regular menu items and rearranging them themselves. Some staff even say that drunk people are fun to serve and occasionally tip well. But if you plan on going to Waffle House while inebriated, don't take it out on the employees.
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Maybe you've eaten here and wish there was a restaurant in your city or even in your neighborhood. If you're a fan of this chain, maybe you've even contemplated investing in the company by opening a franchise. However, while some Waffle House employees have certainly witnessed crimes taking place at their work, most say it's a rarity and that you should not be worried about it the next time you head to a location of the restaurant chain. Waffle House employees like these wish the restaurants would close during dangerous weather. And flocking to a location to get waffles during a storm only encourages them to stay open.
It's the customers who act sloppy and make a mess, or get rude and violent that ruin the experience for everyone, especially Waffle House staff. Some employees enjoy the Waffle House original music available on these jukeboxes, but most workers seem to tire of the music after working there for a while. One of the worst offenders of this kind is the Jonas Brothers' song "Waffle House," which is partially about dining at the restaurant. When the song was released, Waffle House partnered with the Jonas Brothers and played the single every hour on the hour for a full week, driving many employees to hate the song.
Waffle House is known for staying open during extreme weather or at least quickly reopening after. After a hurricane, for example, Waffle House may indeed be the only business open. The Federal Emergency Management Agency even sometimes uses a "Waffle House Index" to gauge the severity of weather in a region using the status of local Waffle House stores.
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